Shipping policy
Thank you for shopping with Serene Fox Creations! Here's everything you need to know about how we get your order to you.
Processing Time All orders are processed within 1–2 business days. Orders placed on weekends or holidays will be processed on the next business day.
Shipping & Delivery We ship via USPS. Once your order has shipped, you can expect delivery within 3–5 business days. You'll receive a tracking number by email as soon as your order is on its way.
Shipping Rates We offer free shipping on all orders over $50. Orders under $50 will be charged a shipping rate calculated at checkout.
International Shipping We currently ship internationally. Delivery times and rates for international orders will vary by destination and will be calculated at checkout. Please note that customers are responsible for any customs fees, duties, or taxes that may apply.
Lost or Damaged Packages If your order arrives damaged or goes missing, please reach out to us as soon as possible and we'll make it right.
Contact Us Have questions about your order? Contact us and we'll be happy to help.